Customer Support Executive at Divine Hindu - Gurugram, Haryana Customer Support Executive - Divine Hindu

Customer Support Executive

Divine Hindu

Location: Gurugram, Haryana, India

Category: Customer Support

Salary: 0 - 4 LPA / yearly

Full-time

Job Description

Join our team at Divine Hindu as a Customer Support Executive. Assist customers with inquiries, provide issue resolution, maintain product knowledge, and collaborate with different departments.

Responsibilities

  • Customer Assistance - Respond promptly to customer inquiries via phone, email, and chat.
  • Issue Resolution - Address customer complaints with professionalism.
  • Product Knowledge - Maintain understanding of spiritual products.
  • Follow-ups & Retention - Proactively follow up with customers.
  • Documentation - Maintain accurate records of customer interactions.
  • Collaboration - Work closely with other departments.

Qualifications

  • Excellent communication skills in Hindi and English.
  • Empathetic and customer-oriented approach.
  • Basic computer skills.
  • Ability to multitask in a fast-paced environment.
  • Experience in customer support preferred.

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