Guest Service Associate - Front Office at Hiredas - Pune, Maharashtra Guest Service Associate - Front Office - Hiredas

Guest Service Associate - Front Office

Hiredas

Location: Pune, Maharashtra, India

Category: Front Office & Guest Services

Salary: 200,000 - 300,000 INR / yearly

Full-time


Job Description

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.

Responsibilities

  • Provide guests with directions and information regarding property amenities
  • Resolve guest calls, requests, or problems by contacting appropriate departments
  • Follow up with guests to ensure satisfaction with requests or problem resolutions
  • Receive, record, and relay messages accurately
  • Respond to special requests from guests with unique needs

Qualifications

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required