Location: Bangalore, Karnataka, India
Category: Information Technology
Salary: 600,000 - 900,000 INR / yearly
Full-time
The primary role of this position is to service the IT support needs of end-users and clients in a demanding and result-oriented environment.
Providing support to all internal/external teams for tech/operational queries. Work closely with Service Delivery, Internal Tech team, to Identify and get issues fixed by Product and Tech teams.
Ability to find gaps, issues, or potential improvements in the system. Regularly track various metrics and KPIs associated with TechOps Centre, adhering to defined SLA's and the ITIL best practices.
A solid, energetic, flexible, and pragmatic teammate for the existing team that can cope with rapidly changing circumstances in a dynamic environment. Educational qualification: BE/ BTech/ MCA/ MTech with 5 to 8 years of experience. ITIL certification or a willingness to undertake.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.