Operations Executive

Hiredas

Location: Bengaluru, Karnataka, India

Category:

Salary: 20,000 - 27,000 INR / monthly

Full-time

Job Description

We are seeking a detail-oriented and proactive Operations Executive to manage the end-to-end process of order dispatch, shipping label creation, and status updates. Responsibilities include ensuring timely delivery of customer orders, providing pricing information, and collaborating with the support and operations teams for smooth workflows and customer satisfaction.

Responsibilities

Manage and coordinate order dispatch processes to ensure timely and accurate deliveries.
Create and print shipping labels for outgoing orders.
Provide customers with accurate and up-to-date pricing information as needed.
Regularly update customers on the status of their orders and shipping progress.
Work closely with the support team to resolve any order-related inquiries or issues.
Collaborate with the operations team to ensure inventory is aligned with dispatch schedules and ensure smooth flow of operations.
Ensure all orders are processed according to company policies and timelines.
Monitor and track shipments, and assist in resolving any delivery delays or issues.
Maintain accurate records of shipping details, customer interactions, and order updates.

Qualifications

Strong communication skills to liaise with customers, support, and operations teams.
Proficiency in order management software and shipping tools.
Excellent organizational and multitasking abilities.
Strong attention to detail and ability to work in a fast-paced environment.
Ability to problem-solve and think critically to ensure customer satisfaction.

Perks & Benefits

Cell phone reimbursement
Health insurance
Leave encashment
Paid sick time
Provident Fund