Operations Associate at Bhanzu - Bengaluru, Karnataka Operations Associate - Bhanzu

Operations Associate

Bhanzu

Location: Bengaluru, Karnataka, India

Category: Operations

Salary: 300,000 - 400,000 INR / yearly

Full-time

Job Description

Join Bhanzu as an Operations Associate and be the primary point of contact for customer support.

Responsibilities

Act as the main contact for customer support
Respond to customer queries via phone, email, or chat
Proactively reach out to customers to build relationships
Identify customer needs and propose solutions
Follow up with customers to ensure issue resolution
Maintain relationships with existing customers
Stay informed about company products and services

Qualifications

Degree in management, marketing, communication or related field
Experience in relationship management or customer service
Proficiency in Microsoft Office and CRM software
Excellent communication and problem-solving skills
Ability to multitask and remain patient under pressure

Why Join Us?

Through Bhanzu, you can make a difference in promoting math and STEM fields worldwide.