Customer Support Representative at Bhanzu - Bengaluru, Karnataka Customer Support Representative - Bhanzu

Customer Support Representative

Bhanzu

Location: Bengaluru, Karnataka, India

Category: Customer Support

Salary: 0 - 0 INR / monthly

Full-time

Job Description

Join Bhanzu as a Customer Support Representative working night shifts. Be the primary contact for customers, providing timely and accurate assistance via phone, email, or chat.

Responsibilities

  • Act as the face of Bhanzu support for customers
  • Respond to customer queries promptly
  • Proactively reach out to customers to build relationships
  • Identify customer needs and propose solutions
  • Follow-up with customers to ensure issue resolution
  • Build and maintain customer relationships
  • Maintain knowledge of company products

Qualifications

  • Degree in management, marketing, or related field
  • Experience in customer service or relationship management
  • Proficiency in Microsoft Office and CRM software
  • Excellent communication and problem-solving skills
  • Ability to multitask and display patience

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