Location: Bengaluru, Karnataka, India
Category: Healthcare
Salary: 1,000,000 - 1,500,000 INR / yearly
Full-time
Looking for a highly skilled Engagement Services Leader to oversee and drive success in U.S. Healthcare Contact Center Operations. Must have in-depth knowledge of the healthcare industry and contact center best practices.
Serve as primary client contact, manage operations, lead team development, provide client reporting, drive business process improvement, ensure compliance, manage performance, and allocate resources efficiently.
Bachelor's degree in business administration or related field, 20+ years of healthcare contact center experience, leadership experience, knowledge of U.S. healthcare regulations, strong communication skills, and relevant certifications.
Competitive salary, benefits package, collaborative work environment, career growth opportunities, chance to impact healthcare service delivery.
Join us for the opportunity to lead in a dynamic healthcare environment, drive operational excellence, and make a significant impact on healthcare service delivery.