IT Infra Voice Support at Hiredas - Mumbai, Maharashtra IT Infra Voice Support - Hiredas

IT Infra Voice Support

Hiredas

Location: Mumbai, Maharashtra, India

Category: Technical Support

Salary: 21,000 - 21,000 INR / monthly

Full-time


Job Description

We are looking for an IT Infra Voice Support professional to join our team in Ghansoli, Mumbai. The ideal candidate should have good communication skills and basic troubleshooting abilities.

Responsibilities

  • Provide technical support via voice and blended channels
  • Adhere to defined processes and procedures
  • Escalate technical issues as needed
  • Follow Service Desk processes

Qualifications

  • Graduate in any stream
  • Fluency in English and Hindi
  • Knowledge of additional languages is a plus
  • Basic desktop operations and troubleshooting skills
  • Familiarity with operating systems