Guest Relationship Manager at Hiredas - Mumbai, Maharashtra Guest Relationship Manager - Hiredas

Guest Relationship Manager

Hiredas

Location: Mumbai, Maharashtra, India

Category: Front Office & Guest Services

Salary: 250,000 - 350,000 INR / yearly

Full-time

Job Description

The Guest Relationship Manager is responsible for managing interactions with potential and current clients visiting the project site, ensuring a positive experience and building rapport.

Responsibilities

  • Customer relationship building: Engaging with clients to understand their needs and preferences, building rapport and fostering long-term relationships.
  • Appointment scheduling: Coordinating property viewings and scheduling appointments with sales representatives.
  • Feedback management: Gathering customer feedback and addressing any concerns promptly to maintain satisfaction.
  • Administrative tasks: Maintaining visitor logs, updating CRM systems with client details, and managing follow-up communications.
  • Interpersonal skills: Building rapport easily, establishing trust with clients, and adapting communication style to different personalities.

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