Location: Mumbai, Maharashtra, India
Category: Information Technology
Salary: 500,000 - 800,000 INR / yearly
Full-time
Resolve, maintain, and manage client's software, hardware, and network based on service requests. Ensure timely response and high client satisfaction.
- Resolve client's service requests within defined SLAs
- Maintain quality parameters while solutioning
- Perform root cause analysis of raised tickets
- Install and configure software/hardware based on requests
- Experience in Network Data Administration (3-5 years)
- Strong problem-solving skills
- Adherence to SLAs and timelines
- Competitive salary package
- Opportunity for career growth
- Dynamic work environment
- Be part of a modern digital transformation partner
- Constant evolution and reinvention of skills
- Empowerment to design your own career path