Senior Customer Service Representative at Hiredas - Mumbai, Maharashtra Senior Customer Service Representative - Hiredas

Senior Customer Service Representative

Hiredas

Location: Mumbai, Maharashtra, India

Category: Customer Service

Salary: 18,000 - 60,000 INR / monthly

Full-time

Job Description

Hiring for major International BPO's, Leading Banks, and MNC's for Voice and Non-Voice processes in Mumbai.

Responsibilities

Handle customer inquiries and provide appropriate solutions
Manage customer accounts and maintain customer satisfaction
Communicate effectively with customers via phone, email, and chat

Qualifications

Minimum qualification of HSC or Graduate
Excellent communication skills required

Perks & Benefits

Health insurance
Provident Fund
Overtime pay
Performance bonus