Service Manager at Hiredas - Bengaluru, Karnataka Service Manager - Hiredas

Service Manager

Hiredas

Location: Bengaluru, Karnataka, India

Category: Management

Salary: 80,000 - 120,000 INR / monthly

Full-time

Job Description

Join us as a Service Manager to lead technical support and deliver outstanding service to our customers.

Responsibilities

Set overall vision and strategy for the business area and team
Own service in areas of specialist knowledge
Communicate and collaborate with colleagues and stakeholders
Drive continuous improvement of processes and procedures
Lead recovery groups and incident management
Identify potential weaknesses and provide solutions

Qualifications

At least 14 years experience in incident or problem management
Strong technical knowledge in platform, technology, products, and domains
Advanced knowledge of service management disciplines
Strong interpersonal and communication skills
Detail-oriented