Location: Bengaluru, Karnataka, India
Category: Customer Service
Salary: 0 - 0 INR / monthly
Full-time
Join Kyndryl as a L1 Helpdesk Agent and embark on a rewarding career in IT service desk. No prior tech experience required, just a passion for helping others and an interest in technology.
Provide customer support through various channels (chat, email, MS Teams)
Collaborate with back-office teams to handle escalations
Learn and troubleshoot technical issues to provide solutions
1-2 years of experience in IT service desk
Strong troubleshooting and problem-solving skills
Excellent English communication skills
Basic IT skills (certifications not necessary)
Access to certifications including Microsoft, Google, Amazon, and more
Employee learning programs
Company-wide volunteering and giving platform
Opportunity to explore various career paths within Kyndryl
State-of-the-art resources and Fortune 100 clients
Supportive and inclusive work culture