Senior Software Engineer - Customer Support Test Hub at SmartBear - Bengaluru, Karnataka Senior Software Engineer - Customer Support Test Hub - SmartBear

Senior Software Engineer - Customer Support Test Hub

SmartBear

Location: Bengaluru, Karnataka, India

Category: Software Engineering

Salary: 1,000,000 - 1,500,000 INR / yearly

Full-time


Job Description

Join SmartBear as a Senior Software Engineer in the Customer Support Test Hub team. You will work on solving challenging customer issues and providing timely solutions to ensure customer satisfaction.

Responsibilities

- Solve customer escalated problems in a timely manner

- Debug customer issues using application code and provide patches

- Interact with Engineering, QA, and Support teams to resolve escalated cases

Qualifications

- Bachelor's Degree in Computer Science or related field

- 4-7 years of experience in Java 8 or higher

- Strong problem-solving skills

Perks & Benefits

- Opportunities for career growth

- Team-building activities and celebrations

- Birthday leave policy

Why Join Us?

- SmartBear invests in employee success and well-being

- Emphasis on diversity and inclusion

- Committed to ethical practices and social responsibility