Managed Services Engineer (L2) at NTT DATA at NTT DATA - Mumbai, Managed Services Engineer (L2) at NTT DATA - NTT DATA

Managed Services Engineer (L2) at NTT DATA

NTT DATA

Location: Mumbai, India

Category: Information Technology

Salary: 0 - 0 INR / monthly

Full-time


Job Description

Join NTT DATA, a global innovator in business and technology services. As a Networking Managed Services Engineer (L2), you will provide proactive monitoring and support to ensure client IT infrastructure remains operational.

Responsibilities

Proactively monitor work queues, resolve incidents/requests, identify root causes, provide second-level support, escalate issues when needed, work on automation tasks, and contribute to project work as required.

Qualifications

Strong communication skills, ability to work under pressure, active listening, adaptability, client-centric approach, knowledge of network technologies, Bachelor's degree in IT/Computing, CCNP or equivalent certification, moderate level of managed services experience.

Why Join Us?

Join NTT DATA, a diverse and inclusive workplace committed to innovation and long-term success. Accelerate your career with a global team that values diversity and equal opportunities.