Senior Manager - Key Account Management

CoinDCX

Location: Mumbai, Maharashtra, India

Category: Management

Salary: 0 - 0 INR / yearly

Full-time

Job Description

Join CoinDCX's Business and Strategic Alliances team as a Senior Manager of Key Account Management. Lead a team of account managers to drive client satisfaction, revenue growth, and strategic partnerships in the digital finance sector.

Responsibilities

Lead, mentor, and manage a team of account managers to exceed revenue targets
Set clear objectives and KPIs, conduct regular performance reviews
Foster a culture of collaboration and innovation
Develop personalized account strategies for high-net-worth traders and institutional clients
Ensure seamless engagement and retention of top traders
Resolve complex client issues and identify growth opportunities
Collaborate with sales and marketing teams on targeted campaigns
Stay informed about market trends and regulatory changes
Provide regular reports and insights to senior leadership
Enhance platform features and services based on client feedback
Ensure compliance with company policies and industry regulations

Qualifications

8+ years of experience in account management or client relations
5 years of team management experience
Deep understanding of cryptocurrency trading and blockchain technology
Strong leadership, interpersonal, and communication skills
Data-driven mindset with the ability to analyze performance metrics

Perks & Benefits

Design Your Own Benefit package
Unlimited Wellness Leaves
Mental Wellness Support
Bi-Weekly Learning Sessions

Why Join Us?

Join CoinDCX to be part of a passionate team innovating in the Web3 space and shaping the future of digital finance.