Location: Mumbai, Maharashtra, India
Category: Facility Management
Salary: 250,000 - 350,000 INR / yearly
Full-time
Join our team as a Guest Relation Executive cum Admin at Colliers India Pvt Ltd. Develop relationships with key customers, resolve inquiries, and ensure customer satisfaction. Process invoices and manage facility management services.
Serve as primary contact for customers.
Develop relationships with key customers.
Address customer inquiries and resolve issues.
Keep customers informed about new products/services.
Communicate customer feedback to internal stakeholders.
Analyze recurring issues and find solutions.
Maintain detailed records of interactions.
Contribute to customer-centric strategies and policies.
Stay updated on industry trends.
Ensure safety guidelines are met by team members/vendors.
Ensure timely submission of reports.
Process invoices for management approval.
Good communication skills.
Basic Excel knowledge.