MS Service Engineer (L1) at NTT DATA

NTT DATA

Location: Mumbai, Maharashtra, India

Category: Information Technology

Salary: 200,000 - 350,000 INR / yearly

Full-time

Job Description

Join NTT DATA as an MS Service Engineer (L1) and be part of a team that is dedicated to pushing the boundaries of technical excellence and innovation. This role focuses on providing managed services to clients to ensure the smooth operation of their IT infrastructure.

Responsibilities

Key Responsibilities:

Monitor client infrastructure and solutions
Identify problems and errors proactively
Investigate and resolve technical incidents
Provide first-line support for incidents and service requests
Execute maintenance activities
Report and escalate incidents
Identify opportunities for process improvement

Qualifications

Knowledge and Attributes:

Effective communication skills
Positive outlook and ability to work well under pressure
Active listening techniques
Client-centric approach
Proficiency in network management tools

Academic Qualifications and Certifications:

Bachelor's degree in Information Technology or equivalent
CCNA certification

Required Experience:

Entry-level experience in network/data center administration
Basic knowledge of technical domains

Perks & Benefits

Benefits:

Opportunities for growth and advancement
Training and development programs
Positive work environment
Global exposure

Why Join Us?

Join NTT DATA and be part of a global innovator committed to helping clients succeed in the digital future. We value diversity and provide an environment free of discrimination. Accelerate your career with us - apply today!